Expert Heating Engineers
Help & Advice
Baxi, Main, and Potterton Combination Boiler Fault Codes
Baxi, Main, and Potterton Combination Boiler Fault Codes
Common Issues and Expert Solutions
Are you experiencing issues with your Baxi, Main, or Potterton combination boiler? These models, including the Baxi Duotec, Main Combi 24 HE, and Potterton Promax 28, are popular but can sometimes display faults that interrupt heating and hot water supply.
At Smart Home Heat Limited, we specialise in repairs for these models across South London, including areas like South West and South East London, Croydon, and more. Our engineers are experienced, professional, and provide fast, reliable service with a 12-month warranty on all works carried out.
Here’s a guide to the most commonly searched faults for these boilers and why Smart Home Heat Limited is your best choice for repairs.
Common Baxi, Main, and Potterton Boiler Faults and Solutions
1. E119 – Low Water Pressure
Fault Code E119 indicates low water pressure in the boiler, which is a common issue for Baxi, Main, and Potterton combination boilers. This fault can prevent your boiler from heating water or operating safely.
Common Causes:
- Leaks in the heating system
- Radiators needing bleeding
- Faulty pressure sensor or pressure relief valve
Our Solution:
At Smart Home Heat Limited, we diagnose and fix the cause of low pressure, ensuring your boiler operates safely and efficiently. All repairs come with a 12-month warranty on works carried out.
If your boiler is showing Fault Code E119, contact Smart Home Heat Limited for expert repairs. Book your service today.
2. E133 – Ignition Fault (Flame Failure)
Fault Code E133 appears when the boiler fails to ignite, usually due to gas supply issues, ignition problems, or a blocked flue.
Common Causes:
- Blocked condensate pipe or flue
- Faulty ignition electrode or gas valve
- Insufficient gas supply
Our Solution:
Ignition faults can leave your home without heating or hot water. Our engineers quickly diagnose and repair ignition issues, ensuring your boiler fires up correctly. All repairs are backed by a 12-month warranty on works carried out.
If your boiler is showing Fault Code E133, let Smart Home Heat Limited assess and repair the fault. Contact us today to book your service.
3. E168 – Unspecified Fault Code
Fault Code E168 is an unspecified fault that can occur for various reasons, often related to electrical or component failures within the boiler.
Common Causes:
- Power supply issues or voltage fluctuations
- Faulty sensors or PCB issues
- Overheating or blocked heat exchanger
Our Solution:
E168 faults require professional diagnostics to identify the exact cause. Our engineers will perform a thorough inspection and repair any faulty components, ensuring safe boiler operation. All works come with a 12-month warranty.
If your boiler displays Fault Code E168, contact Smart Home Heat Limited for professional diagnostics and repairs. Book your service now.
4. E160 – Fan Fault
Fault Code E160 indicates an issue with the fan, which is essential for safe boiler operation. A faulty fan can prevent your boiler from igniting and heating your home.
Common Causes:
- Faulty fan motor
- Blocked flue or air intake
- Wiring issues
Our Solution:
Fan faults need expert attention to ensure safe and efficient boiler function. Our engineers will inspect, repair, or replace the fan as needed, ensuring your boiler runs smoothly. Repairs come with a 12-month warranty.
If your boiler is showing Fault Code E160, contact Smart Home Heat Limited for expert repairs. Book your service today.
5. High Pressure Issues: Expansion Vessel and Filling Loop Faults
High pressure is a common issue in combination boilers, often caused by a failing expansion vessel or a passing filling loop allowing too much water into the system.
Common Causes:
- Faulty expansion vessel losing air charge
- Passing filling loop continuously adding water
- Blocked or faulty pressure relief valve
Our Solution:
Our engineers will assess the expansion vessel and filling loop, making necessary repairs or replacements to maintain safe pressure levels. All replacements come with a 12-month warranty on works carried out.
Experiencing high pressure in your boiler? Contact Smart Home Heat Limited for a professional assessment and repair. Book your service today.
How to Fill Your Baxi, Main, and Potterton Boilers
Low boiler pressure can prevent your boiler from functioning correctly. If your pressure gauge reads below 1 bar, it may need topping up. Incorrect filling, however, can lead to over-pressurisation or leaks, causing damage and costly repairs.
Common Mistakes When Filling a Boiler:
- Overfilling, causing pressure to reach the red zone
- Not securing filling keys or valves properly, leading to leaks
- Ignoring trapped air, which can cause noises and uneven heating
Why Choose a Professional Service?
We recommend having a professional show you how to fill your boiler correctly. Our engineers guide you through the process, ensuring safe operation and avoiding damage.
Need help filling your boiler? Book a visit from Smart Home Heat Limited today.
Why Choose Smart Home Heat Limited for Baxi, Main, and Potterton Boiler Repairs?
Smart Home Heat Limited offers expert repairs for Baxi, Main, and Potterton combination boilers, restoring comfort to your home. Our engineers are experienced in diagnosing and repairing common faults, and every repair comes with a 12-month warranty on works carried out.
We are dedicated to providing honest advice, clear communication, and reliable solutions tailored to your needs. Choose us for professional, dependable service across South London.
Contact Us
When you choose us, you’re opting for dependable service from a trusted local company. Contact us to book your repair today.
Our Services
Frequently Asked Questions
What should I do if my Worcester Bosch boiler displays a fault code?
If your Worcester Bosch boiler shows a fault code, it’s important to note the code and contact a professional engineer to diagnose and repair the issue. At Smart Home Heat Limited, our experienced engineers can quickly identify the problem and provide a reliable fix.
How often should I service my Worcester Bosch boiler?
Worcester Bosch recommends annual servicing to ensure your boiler operates safely and efficiently. Regular servicing can prevent common faults, improve performance, and extend the life of your boiler.
Why is my boiler pressure too high?
High boiler pressure is often caused by a failing expansion vessel or a faulty filling loop. If you notice the pressure gauge in the red zone (above 3 bar), it’s best to contact a professional engineer to assess and correct the issue.
Can I fill my Worcester Bosch boiler myself?
While it’s possible to top up the pressure yourself, incorrect filling can lead to further issues, such as over-pressurisation or leaks. It’s safer to have a professional show you how to do it correctly, ensuring the process is done safely and effectively.
How long do repairs come with a warranty?
All repairs carried out by Smart Home Heat Limited come with a 12-month warranty on the work performed, giving you peace of mind and confidence in the service we provide.
Ask Us A Question
New Boiler Installation
Need a new Boiler ?
We offer a range of modern, energy-efficient boilers that help reduce your energy bills and carbon footprint.
Our team of experienced plumbers will take on any job with superior skill and ease, all while providing exceptional customer service that is tailored to your specific needs.
Areas we operate
Brixton SW2, SW9
Bromley BR1
Earlscourt SW10
Sutton SM1, SM3
Wandsworth SW18
Brands we work with









